You can find your Rentalcarprotection.com.au policy details on your Certificate of Insurance issued to you on the date of purchase. Before proceeding to the Online Claims Submission page please ensure that you have the following documentation to hand:
A copy of your Vehicle Rental Agreement
Charge receipt for the rental (if separate from the Vehicle Rental Agreement)
Copies of any invoices, receipts, or other documents confirming any amount you have paid in respect of your claim
A copy of the rental company’s accident damage report
Police Report (only if the accident requires the attendance of the Police)
You will be asked to attach the above documents to your claims submission. In order to avoid being timed out of your session, store the documents safely on your computer before proceeding to the next stage. If you don't have access to a scanner, you can send the relevant documents by post following the completion of the online form.